Harborchase Of Coral Springs

HarborChase of Coral Springs has received a mix of reviews from family members of residents. Many praise the facility for its professionalism, warmth, and kindness, highlighting the exceptional care provided by nurses, caregivers, and the administration team. The dining and activities personnel are also commended for their caring and wonderful service. The handling of residents during the pandemic was noted as exceptional, with specific appreciation for the executive director's efforts to communicate and manage the property effectively.

However, there are significant concerns raised by some reviewers. Issues include a lack of compassion and professionalism from the director and some staff members, with serious allegations of neglect and mismanagement. Complaints about the front desk staff being rude and unprofessional were also mentioned, alongside a disturbing incident where a resident was found disoriented in the middle of a street.

On the positive side, many families express relief and satisfaction with the care their loved ones receive, mentioning the beautiful facility, exceptional staff, and engaging activities. The facility's high licensure and the presence of 24/7 RNs are highlighted as key benefits. Families appreciate the peace of mind provided by the attentive and caring staff, and the efforts to engage residents in social activities.

Overall, while HarborChase of Coral Springs has been praised for its care and facilities, there are serious concerns that potential residents and their families should consider. It's recommended to conduct thorough research and possibly visit the facility to ensure it meets the expected standards of care and professionalism.