📞 Call for pricing and availability: (800) 780-8101
Harbor Village North Health And Rehabilitation Cen
78 Viets St Extension, New London, CT 06320
For Pricing & Availability
(800) 780-8101To Reach a Resident
(860) 447-1416Estimated Pricing
Price Comparison
Harbor Village North Health And Rehabilitation Cen Description
Harbor Village North Health And Rehabilitation Cen is a community that offers memory care, nursing care, respite care and rehabilitation and is located in the town of New London, Connecticut. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.9 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New London
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New London
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Harbor Village has received numerous positive reviews highlighting its exceptional staff, comprehensive rehab, and nursing care. Many reviewers have praised the facility for its effective physical therapy and wound care programs, which have significantly helped patients recover and regain mobility. The staff, including nurses, aides, and the admissions officer, have been described as helpful, wonderful, accommodating, and attentive to individual needs.
During the challenging times of COVID-19, Harbor Village has been commended for providing a safe and secure environment for both temporary and permanent stays. The activities department and recreation team have been particularly appreciated for keeping residents engaged, happy, and safe, despite pandemic precautions. The facility has been recognized for its efforts in making transitions smooth and for genuinely caring about the residents' well-being.
Some reviewers have shared personal stories of how Harbor Village has become like a second family to them, highlighting the staff's dedication to providing great care and even assisting in the journey of a therapy dog. Court Appointed Conservators and family members have expressed their gratitude towards the staff for going above and beyond in caring for their clients or loved ones, making Harbor Village a preferred choice for many.
However, not all reviews are positive. Concerns have been raised about the safety and cleanliness of the facility, with one reviewer describing a distressing incident involving a resident with dementia. Another review criticized the facility for inadequate care and rehabilitation services, suggesting a lack of consistency in staff and overall management.
Despite these concerns, many reviewers have shared their successful rehabilitation stories, mentioning how the facility's activities and supportive environment have contributed to their recovery and well-being. The staff's friendliness and professionalism have also been highlighted by individuals who have worked at Harbor Village through an agency.
Reviews
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Sept. 1, 1971
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 128
Total current residents: 119
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-12-16 | 2022-01-28 | E | Egress Deficiencies | Have exits that are accessible at all times. |
2021-12-16 | 2022-01-28 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
2021-12-16 | 2022-01-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
2019-07-18 | 2019-08-29 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
2018-05-08 | 2018-06-15 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-12-20 | 2022-01-31 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2021-12-20 | 2022-01-31 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
2021-12-20 | 2022-01-31 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2021-12-20 | 2022-01-31 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2022-01-31 | 2022-03-14 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-07-17 | 2019-08-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2019-07-17 | 2019-08-28 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
2019-07-17 | 2019-08-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
2019-07-17 | 2019-08-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
2019-07-17 | 2019-08-28 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
2019-07-17 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
2019-07-17 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
2019-07-17 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2019-07-17 | 2019-08-28 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
2019-07-17 | 2019-08-28 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
2019-07-17 | 2019-08-28 | D | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
2019-07-17 | 2019-08-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2021-07-19 | 2021-08-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
2020-12-14 | 2021-02-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
2020-12-14 | 2021-02-26 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2018-05-11 | 2018-06-15 | E | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
2018-05-11 | 2018-06-15 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
2018-05-11 | 2018-06-15 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
2018-05-11 | 2018-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
2018-05-11 | 2018-06-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
2018-05-11 | 2018-06-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
2018-05-11 | 2018-06-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
2018-05-11 | 2018-06-15 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
2018-05-11 | 2018-05-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
Fine Date | Fine Amount |
---|---|
2017-11-21 | $13,325 |
2018-12-19 | $13,905 |
2020-05-04 | $29,588 |
What is in the Neighborhood
- The closest city is New London which is 1.3 miles away and has a population of 27,179 (mid sized town).
- The average income is $45,151, which is very low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 34
- Average Temperature: 54.1
- Day Breakdown: The area gets 147 days of rain, 29 days of snow and 187 days of sun
- Precipitation: 2.4 inches a year
- The crime rate is 5.12 per 100 people which is high compared to other cities.
- Violent Crime: 1.38 incidents per 100 people
- Property Crime: 2.5 incidents per 100 people
- Drug-Related Crime: 0.6 incidents per 100 people
- The average life expectancy in zip code is 79.58 years old, which is high compared to other zip codes.
- Air Quality: Good Days 161.0, Moderate Days 20.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.8 miles awayStop & Shop
0.9 miles awayFiddleheads Food Co-op
1.3 miles awayShopRite
2.4 miles awayWalmart Supercenter
3.2 miles awayTransportation
Thames River Water Taxi - Fort Trumbull
1.0 miles awayFishers Island Ferry District - New London Terminal
1.3 miles awayNew London
1.4 miles awayThames River Water Taxi - New London City Pier
1.4 miles awayViking Fleet Ferry
1.5 miles awayBus Stations
Foxwoods Casino
12.1 miles awayNorwich Transportation Center
12.9 miles awayWashington at Sachem
13.7 miles awayWashington at Mohegan
14.0 miles awayWesterly Town Hall
14.8 miles awayBanks
CorePlus Credit Union
0.3 miles awayCitizens Bank
0.8 miles awayLiberty Bank
1.3 miles awayCharter Oak Federal Credit Union
2.9 miles awayNavy Federal Credit Union
3.9 miles awayHospitals
Lawrence+Memorial Hospital
0.2 miles awaySmilow Cancer Hospital Care Center
4.1 miles awayWilliam W. Backus Hospital
14.1 miles awayWesterly Hospital
14.8 miles awayShoreline Medical Center
17.3 miles awayPharmacies
Walgreens
2.8 miles awayWalmart Pharmacy
3.3 miles awayCVS
4.4 miles awayCVS Pharmacy
5.5 miles awayRite Aid
5.5 miles awayDentists
Waterford Dental Health
1.3 miles away575
4.4 miles awayFamily Dentistry
7.7 miles awayAffinity Dental Center
10.2 miles awayChildren's Dental Associates of New London County
11.7 miles awayParks
Mercer Field
0.3 miles awayCaulkins Park
0.4 miles awayGreen Harbor Park
0.5 miles awayToby May Park
0.7 miles awayFort Trumbull State Park
0.8 miles awayNone Found
Shopping
Crystal Mall
2.9 miles awayTanger Outlets Foxwoods
12.2 miles awayCulture
Expressiones
1.3 miles awayGarde Arts Center
1.3 miles awayHygienic Art
1.3 miles awayMarquee Gallery
1.4 miles awayEugene O'Neil Theater Center
2.0 miles awayRestaurants
Liu Garden
0.4 miles awayThe Recovery Room
0.4 miles awaySupreme Pizza
0.4 miles awayCaptain Scott's Lobster Dock
0.9 miles awayThe Shack
0.9 miles awayGet exact pricing & check availability
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