Hanover Place

Summary of Reviews for Hanover Place:

• Several reviewers expressed dissatisfaction with the management, citing increased prices, additional charges for amenities, and poor communication. Concerns were raised about the lack of maintenance and extermination services.
• Positive aspects mentioned include the variety of meaningful activities for seniors, the friendliness and accommodation of the staff, and the spaciousness and cleanliness of the apartments.
• Some reviewers highlighted the facility's amenities, such as workout rooms, laundry spaces, business centers, dining areas, and movie areas. The availability of a nurse on call was also appreciated.
• Concerns were raised about the difficulty in contacting the facility via phone or email, and the slow response to fixing issues in the apartments.
• Several reviewers appreciated the independent living style of Hanover Place, noting the community's welcoming residents and proximity to shopping and restaurants.
• Disappointments included inadequate gas supply leaving residents without heat, mold issues in apartments, and discrepancies between promised and actual apartment features.
• Positive feedback was given for the facility's cleanliness, updated amenities, and the variety of activities available to residents. The sense of community and the welcoming nature of both staff and residents were frequently mentioned.
• One reviewer chose Hanover Place for their mother, praising the daily activities, the quality of the apartments, and the responsiveness of the staff to residents' needs.
• Some reviewers found the cost of living at Hanover Place to be higher than expected, with one mentioning it as a reason for not choosing the facility.

Overall, reviews for Hanover Place are mixed, with many praising the facility's amenities, staff, and community atmosphere, while others express significant concerns about management practices, maintenance issues, and cost.