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Hannah Duston Healthcare Center
126 Monument Street, Haverhill, MA 01832
For Pricing & Availability
(800) 780-8101To Reach a Resident
(978) 373-1747Estimated Pricing
Price Comparison
Hannah Duston Healthcare Center Description
Hannah Duston Healthcare Center is a community that offers nursing care and is located in Haverhill, Massachusetts. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.8 out of 10 making it the 5th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Haverhill
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the senior living facility present a mixed picture, with some expressing satisfaction and others detailing negative experiences.
- Several reviewers praised the facility for its care, mentioning progress and recovery of their loved ones, clean environment, compassionate staff, and effective rehabilitation services.
- Positive remarks highlighted the facility's ability to provide a comfortable and supportive end-of-life experience, as well as the cleanliness and the range of activities available for residents.
- However, numerous reviews raised serious concerns about the quality of care, including instances of neglect, poor management, and inadequate staffing. Complaints included unaddressed health issues, lack of personal attention, and failure to maintain basic hygiene and comfort for the residents.
- Some reviewers specifically criticized the facility for its handling of COVID-19, alleging that inadequate precautions led to infections and, in at least one case, a death.
- There were also complaints about the food quality, with one reviewer noting a reliance on artificial ingredients and processed foods.
- One review mentioned a positive turnaround after a stay at the facility, contrasting it favorably with previous experiences at other rehab centers.
- Concerns were also voiced about the facility's communication with families, with some reviewers feeling that their concerns and inquiries were not adequately addressed.
In summary, while some families have had positive experiences with the care provided, a significant number of reviews express dissatisfaction with various aspects of the facility's operations, particularly around care quality and staff responsiveness.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Nov. 26, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 128
Total current residents: 105
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $35328
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-25 | 2023-06-03 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2022-04-01 | 2022-05-16 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-04-01 | 2022-05-16 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-09-23 | 2019-11-01 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-09-23 | 2019-10-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-09-23 | 2019-11-04 | D | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-06 | 2023-05-12 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-04-06 | 2023-05-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-04-06 | 2023-05-12 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-04-13 | 2023-05-26 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-04-13 | 2023-05-26 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-04-13 | 2023-05-26 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2023-04-13 | 2023-05-26 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-04-13 | 2023-05-26 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-04-13 | 2023-05-26 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-04-13 | 2023-05-26 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2023-04-13 | 2023-05-26 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-04-13 | 2023-05-26 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-04-13 | 2023-05-26 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-04-13 | 2023-05-26 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-04-13 | 2023-05-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-14 | 2022-04-20 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-03-14 | 2022-04-20 | D | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2022-03-14 | 2022-04-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-03-14 | 2022-04-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-03-14 | 2022-04-20 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-03-14 | 2022-04-20 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-03-14 | 2022-04-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-14 | 2022-04-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-03-14 | 2022-04-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-14 | 2022-04-08 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-03-14 | 2022-04-20 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-03-14 | 2022-04-08 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-03-14 | 2022-04-20 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-03-14 | 2022-04-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-14 | 2022-04-20 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-03-14 | 2022-04-20 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-03-14 | 2022-04-20 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-14 | 2022-04-20 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-25 | 2021-02-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-13 | 2020-09-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-04-07 | 2021-06-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-04-07 | 2021-06-13 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-07-19 | 2019-08-28 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-07-19 | 2019-08-28 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-07-19 | 2019-08-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-07-19 | 2019-08-28 | F | Nutrition and Dietary Deficiencies | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-08-10 | $7,150 |
| 2021-01-25 | $3,250 |
| 2022-03-14 | $32,078 |
What is in the Neighborhood
- The closest city is Haverhill which is 1.8 miles away and has a population of 62,765 (large town).
- The average income is $61,113, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 30
- Average Temperature: 52.9
- Day Breakdown: The area gets 107 days of rain, 30 days of snow and 227 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 4.07 per 100 people which is average compared to other cities.
- Violent Crime: 1.96 incidents per 100 people
- Property Crime: 1.48 incidents per 100 people
- Drug-Related Crime: 0.25 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Market Basket
0.9 miles awayShaw's
2.0 miles awayBJ's Wholesale Club
2.1 miles awayAldi
2.2 miles awayButcher Boy
4.9 miles awayTransportation
Haverhill
1.5 miles awayBradford
1.8 miles awayBus Stations
Broadway and Carleton
0.4 miles awayHilldale and Monument
0.4 miles awayHaverhill Commons, Target and Lowes
0.5 miles awayWashington and Lowell
0.9 miles awayWestgate (Market Basket)
0.9 miles awayBanks
Pentucket Bank
0.9 miles awaySantander
0.9 miles awayHaverhill Bank
1.4 miles awayTD Bank
2.6 miles awayPeople's United Bank
5.1 miles awayHospitals
Whittier Rehabilitation Hospital
1.7 miles awayWhittier Health Network
1.9 miles awayHoly Family Hospital at Merrimack Valley
3.5 miles awayNortheast Rehabilitation Center
4.1 miles awayHoly Family Hospital
4.8 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
1.1 miles awayRite Aid
2.0 miles awayHannaford Pharmacy
7.5 miles awayCVS
9.2 miles awayDentists
Pediatric Dentistry of Salem
4.0 miles awayAspen Dental
4.0 miles awayFamily Dental
7.0 miles awayGentle Dental
7.3 miles away3-D Dental
7.9 miles awayParks
Hannah Duston Memorial Park
0.0 miles awayCashmans Field
0.9 miles awayPassaqua Playground
1.1 miles awayHaverhill
1.4 miles awayColumbus Park
1.5 miles awayPlaces of Worship
The Church On The Plains
10.5 miles awayShopping
The Loop
3.8 miles awayDSM MB I LLC
5.6 miles awayThe Mall at Rockingham Park
6.3 miles awayEndicott Plaza
18.6 miles awayMall of New Hampshire
20.0 miles awayCulture
Methuen Memorial Music Hall
5.8 miles awayVillage Stage
7.1 miles awayMidway Stage
7.2 miles awayThe Porch
7.2 miles awayByfield Community Arts Center
8.5 miles awayRestaurants
Oriental Garden
0.9 miles away99 Restaurant
1.1 miles awayPapa Gino's
1.2 miles awayKrueger Flatbread
1.4 miles awayOlivia's
1.5 miles awayGet exact pricing & check availability
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