Hampton Manor of Hamburg

Summary of Reviews for Hampton Manor Facilities:

• Several reviews highlight a decline in the quality of care and professionalism at certain Hampton Manor locations, with specific concerns about the Commerce location. Changes in administration have been noted to negatively impact staff quality and resident care.
• Concerns about unprofessional behavior, lack of responsiveness, and issues with staff management have been raised, alongside allegations of dishonest practices.
• Memory care services have been criticized for inadequate staff training, high turnover, poor communication, and neglectful care, leading to negative outcomes for residents.
• However, some reviews praise Hampton Manor, particularly the Hamburg location, for its compassionate staff, quality food, and range of activities, describing it as a comforting and luxurious community for seniors.
• Issues with safety, inadequate staffing, and lack of proper care for residents with specific needs such as memory care have been reported, including incidents leading to hospitalization.
• Despite some negative experiences, there are accounts of excellent end-of-life care and a sense of community and family among staff and residents at certain facilities.

Overall, reviews for Hampton Manor facilities are mixed, with significant concerns about certain aspects of care and management at some locations, while others receive high praise for their environment and staff.