Hamlet at Chagrin Falls

The Hamlet receives high praise for its unbeatable location, beautiful layout, and easy access to apartments. Many reviewers were impressed by the friendly and helpful staff, as well as the variety of amenities offered, such as a library, salon, and daily activities including live music and museum trips. The transportation department, in particular, was noted for going above and beyond.

Residents and their families appreciate the warm, welcoming, and clean environment. The community is described as kind, compassionate, and caring, making it a dream place for many. The social activities and sense of community have been highlighted as key benefits, especially for those in assisted living.

Staff members express a deep passion for their work, emphasizing the joy of interacting with residents and the family-like atmosphere. The Hamlet is commended for its beautiful campus, located in the heart of the charming town of Chagrin Falls, which adds to the appeal of the retirement living experience.

However, one review mentioned challenges with daily care and billing inaccuracies, suggesting a need for family advocacy. Despite this, the overall sentiment remains overwhelmingly positive, with many families grateful for the care and support provided to their loved ones.

The Hamlet is highly recommended by both staff and families for its caring atmosphere, quality of life, and the genuine interest staff take in residents' well-being. The community's efforts to provide a seamless transition for new residents and the excellent meals prepared by the kitchen are also appreciated.