Hamilton House Apartments

Negative Aspects:

• Several residents have reported a decline in the quality of the facilities, including issues with maintenance and cleanliness.
• Complaints about noise disturbances and lack of action from management to address these issues.
• Concerns over security, particularly with the garage door being left open, potentially exposing vehicles to theft or vandalism.
• Rent increases have been a common grievance among tenants.
• Some residents have experienced issues with the leasing office, including poor communication and unfulfilled promises.
• Complaints about the smell of marijuana in common areas.
• One resident reported a prolonged issue with a broken stove and perceived dishonesty from the maintenance department.

Positive Aspects:

• Many residents appreciate the location, citing incredible views and a nice pool as highlights.
• The property is described as well-kept, clean, safe, and generally friendly by some tenants.
• Management and maintenance staff have been praised for their professionalism, helpfulness, and quick response to issues.
• Long-term residents have expressed satisfaction with their living experience, highlighting the community's quiet and peaceful environment.
• Some residents have had positive experiences with the leasing process, noting the professionalism and politeness of the management staff.

Mixed Reviews:

• While some residents have had positive experiences and praise for the staff and maintenance, others have reported a decline in the quality of services and facilities.
• The community's policy on pets, particularly the requirement for cats to be declawed, has been criticized.