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Grove Of St Charles
611 Allen Lane, Saint Charles, IL 60174
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 377-2211Estimated Pricing
Price Comparison
Grove Of St Charles Description
Grove Of St Charles is a community that offers nursing care and rehabilitation and is located in the town of St. Charles, Illinois. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.8 out of 10 making it the 7th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Saint Charles
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for The Grove of St. Charles show a mixed range of experiences. Some reviewers express dissatisfaction, citing concerns over billing issues, loss of personal items, poor customer service, and instances of neglect. One review mentions a lack of professionalism and accuses the facility of neglect, while another expresses frustration over a misleading admission process.
Conversely, many reviews highlight positive aspects of the facility. Several residents and their families praise the caring and professional staff, the quality of care, and the facility's environment. The activities, including Bingo and the presence of wildlife, are appreciated by many. The renovated rooms are described as spacious, modern, and clean. The food quality and variety receive positive mentions, and the facility's efforts in rehabilitation are commended, with one family noting a loved one's successful recovery and discharge.
Staff members, including those in food service, nursing, and activities, are recognized for their dedication and passion. The administration is noted for being communicative and responsive to concerns. The physical, occupational, and speech therapy teams, as well as the wound care staff, are specifically acknowledged for their excellent service.
However, some reviews point out challenges such as understaffing and reliance on agency staff, which has led to issues with medication management and overall service quality. Despite these criticisms, many reviewers recommend The Grove of St. Charles, citing strong leadership, a family-like atmosphere among staff and residents, and a commitment to providing quality care.
Reviews
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Health
Services
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
4
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Aug. 31, 1981
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $143660
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-25 | 2022-09-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-08-25 | 2022-09-15 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-08-25 | 2022-09-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2021-04-30 | 2021-05-17 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2021-04-30 | 2021-05-17 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-04-30 | 2021-05-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-04-30 | 2021-05-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-14 | 2019-06-26 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-06-14 | 2019-06-26 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-14 | 2019-06-26 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-06-14 | 2019-06-26 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-06-14 | 2019-06-26 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-14 | 2019-06-26 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-06-14 | 2019-06-26 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-06-14 | 2019-06-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-14 | 2019-06-26 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that sources of ignition are removed from patients receiving respiratory therapy. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-18 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-23 | 2022-10-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-07-27 | 2022-08-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-27 | 2022-08-11 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-07-27 | 2022-08-11 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2022-07-27 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-07-27 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-07-27 | 2022-08-11 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-27 | 2022-08-11 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-27 | 2022-08-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-27 | 2022-08-11 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-05-19 | 2022-05-20 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-08-24 | 2021-09-07 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-29 | 2021-05-12 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-04-29 | 2021-05-12 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-04-29 | 2021-05-12 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-04-29 | 2021-05-12 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2021-04-29 | 2021-05-12 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-29 | 2021-05-12 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-17 | 2021-01-02 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-31 | 2021-04-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-02-24 | 2021-03-03 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-06-12 | 2019-06-26 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-06-12 | 2019-06-26 | D | Resident Rights Deficiencies | Honor the resident's right to manage his or her financial affairs. |
| 2019-06-12 | 2019-06-26 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-06-12 | 2019-06-26 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-06-12 | 2019-06-26 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-12 | 2019-06-26 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-06-12 | 2019-06-26 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-12 | 2019-06-26 | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2019-06-12 | 2019-06-26 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2019-06-12 | 2019-06-26 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-06-12 | 2019-06-26 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2019-06-12 | 2019-06-26 | E | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2019-06-12 | 2019-06-26 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2019-06-12 | 2019-06-26 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-12 | 2019-06-26 | F | Environmental Deficiencies | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-10-09 | $7,069 |
| 2020-02-25 | $11,225 |
| 2020-12-17 | $20,000 |
| 2021-04-29 | $9,750 |
| 2021-04-29 | $15,000 |
| 2022-05-19 | $104,160 |
| 2022-07-27 | $15,000 |
| 2022-07-27 | $9,750 |
What is in the Neighborhood
- The closest city is St. Charles which is 0.7 miles away and has a population of 32,974 (mid sized town).
- The average income is $111,366, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 25
- Average Temperature: 52.3
- Day Breakdown: The area gets 134 days of rain, 38 days of snow and 191 days of sun
- Precipitation: 1.1 inches a year
- The average life expectancy in zip code is 80.26 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 180.0, Moderate Days 48.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Blue Goose Market
0.9 miles awayJewel-Osco
1.8 miles awayCostco
2.0 miles awayAldi
2.2 miles awayWalmart Supercenter
2.4 miles awayTransportation
Geneva
2.9 miles awayBus Stations
Randall & Main NB
1.8 miles awayRandall & Main SB
1.9 miles awayKane County Circuit Clerk Office
2.1 miles awayRandall & Prairie SB
2.2 miles awayRandall & Prairie NB
2.2 miles awayBanks
First American Bank
1.6 miles awayWest Suburban Bank
1.7 miles awayOld Second National Bank
1.9 miles awayBMO Harris Bank
2.0 miles awayChase
2.2 miles awayHospitals
Northwestern Medicine Delnor Hospital
2.9 miles awayElgin Mental Health Center
6.2 miles awayPresence Saint Joseph Hospital
7.6 miles awayNorthwestern Medicine Central DuPage Hospital
8.4 miles awayPresence Mercy Medical Center
9.3 miles awayPharmacies
Walgreens
1.4 miles awayCVS Pharmacy
2.1 miles awayWalmart Pharmacy
7.6 miles awayDentists
Dr. Timothy Sheehan DDS
1.0 miles awayMason, Faith & Hoscheit DDS, Ltd.
1.1 miles awayVioletXreek Family Dentistry
5.9 miles awaySutton Lake Dental Care
8.1 miles awayProvidence Family Dental
8.4 miles awayParks
Delnor Woods Park
0.0 miles awayNorris Woods Nature Preserve
0.3 miles awayPottawatomie Park
0.4 miles awayHunt Club Park
0.5 miles awayBaker Park
0.6 miles awayPlaces of Worship
BAPS SwamiNarayan Sanstha Temple
5.4 miles awayShopping
Charlestowne Mall
1.9 miles awaySunset Center
7.1 miles awayChicago Premium Outlets
8.5 miles awayStratford Square Mall
9.8 miles awayThe Milk Pail
10.8 miles awayCulture
Arcada Theater
0.7 miles awayGallery 200
5.9 miles awayHawk's Bluff Amphitheatre
6.2 miles awayRamsey Auditorium
6.4 miles awayHemmens Cultural Center
8.1 miles awayRestaurants
El Rayo Burritos Guacamole
0.6 miles awaySalerno's On The Fox
0.7 miles awayRiverside Pizza + Pub
0.7 miles awayThe Office Dining & Spirits
0.7 miles awaySmitty's On The Corner
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