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Grosse Pointe Manor
6601 West Touhy Avenue, Niles, IL 60714
For Pricing & Availability
(800) 780-8101To Reach a Resident
(847) 647-9875Estimated Pricing
Price Comparison
Grosse Pointe Manor Description
Grosse Pointe Manor is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Niles, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 9.1 out of 10 making it the 2nd highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Niles
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Niles
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Grosse Pointe Manor show a mix of experiences. Many reviewers praise the facility for its attentive and accommodating staff, clean rooms, and personalized care, including dietary accommodations like Korean food. The director and other staff members are noted for their involvement in residents' care and good communication with family members. The facility is also commended for its cleanliness, safety protocols during COVID-19, and the quality of its medical and professional staff.
However, some reviews raise serious concerns about the quality of care, alleging neglect, inadequate attention to residents, and failure to follow COVID-19 protocols. Complaints include residents being left unattended, poor food quality, and a lack of licensed nursing staff. These negative experiences contrast sharply with the positive reviews, suggesting a potential inconsistency in the level of care and service provided.
Despite the criticisms, many reviewers express gratitude towards the staff for their compassion and dedication, highlighting the positive impact on their loved ones' lives. The facility is described as clean, with a welcoming atmosphere and a variety of activities and celebrations for residents. Some reviewers specifically thank individual staff members for their exceptional care and support.
In summary, while Grosse Pointe Manor has received numerous commendations for its care, facilities, and staff, there are also significant concerns that potential residents and their families should consider. The contrasting reviews suggest that experiences at Grosse Pointe Manor can vary greatly.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Dec. 30, 2000
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 81
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 16
Number of payment denials: 2
Number of fines: 5
Total cost of fines: $108225
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-27 | 2023-07-07 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-06-27 | 2023-07-07 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-06-27 | 2023-07-07 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-06-27 | 2023-07-07 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-06-27 | 2023-07-07 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-06-27 | 2023-07-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-06-27 | 2023-07-07 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-06-27 | 2023-07-07 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-06-27 | 2023-07-14 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-06-27 | 2023-07-07 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2023-06-27 | 2023-07-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-09-29 | 2022-10-31 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2022-09-29 | 2022-10-19 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-09-29 | 2022-10-24 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2022-09-29 | 2022-10-19 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-09-29 | 2022-10-28 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-09-29 | 2022-10-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-09-29 | 2022-10-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-09-29 | 2022-10-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-09-29 | 2022-10-20 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-09-29 | 2022-10-25 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-09-29 | 2022-10-25 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-09-29 | 2022-10-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2022-09-29 | 2022-10-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-09-29 | 2022-10-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2020-10-26 | 2020-12-12 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2020-10-26 | 2020-12-11 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2020-10-26 | 2020-12-11 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-10-26 | 2020-12-11 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2020-10-26 | 2020-12-11 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2020-10-26 | 2020-12-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-10-26 | 2020-12-11 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-10-26 | 2020-12-11 | F | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2020-10-26 | 2020-12-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-10-26 | 2020-12-11 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2020-10-26 | 2020-12-11 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-10-26 | 2020-12-11 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-10-26 | 2020-12-11 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2020-10-26 | 2020-12-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-10-26 | 2020-12-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-30 | 2023-06-20 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-09 | 2023-02-10 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-01-06 | 2023-01-23 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-01-06 | 2023-02-10 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-07 | 2022-11-18 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-07 | 2022-11-18 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2023-06-16 | 2023-06-20 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-06-16 | 2023-06-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-06-16 | 2023-06-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-06-16 | 2023-06-20 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-06-16 | 2023-06-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-06-16 | 2023-06-20 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-05 | 2022-03-03 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-02-05 | 2022-03-03 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-02-05 | 2022-03-03 | G | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-02-05 | 2022-03-03 | G | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2022-09-09 | 2022-09-29 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-09-09 | 2022-09-28 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-09-09 | 2022-09-29 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-09-09 | 2022-09-29 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-09 | 2022-10-06 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-09-09 | 2022-09-28 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-09 | 2022-09-28 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-09-09 | 2022-09-28 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-09-09 | 2022-09-28 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-09-09 | 2022-10-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-21 | 2021-07-31 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-02-20 | 2021-03-18 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-17 | 2020-10-09 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-09-17 | 2020-10-09 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-09-17 | 2020-10-09 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-10-15 | 2020-11-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-10-15 | 2020-11-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-15 | 2020-11-06 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2020-10-15 | 2020-11-06 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2020-10-15 | 2020-11-06 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-16 | $20,000 |
| 2020-09-17 | $67,640 |
| 2021-02-20 | $20,000 |
| 2021-02-20 | $13,000 |
| 2021-02-22 | $650 |
| 2022-09-09 | $15,000 |
| 2022-09-09 | $9,750 |
| 2023-01-06 | $17,185 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-09-17 | 57 |
| 2023-01-06 | 9 |
What is in the Neighborhood
- The closest city is Niles which is 0.7 miles away and has a population of 29,876 (mid sized town).
- The average income is $64,921, which is high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 26
- Average Temperature: 52.6
- Day Breakdown: The area gets 127 days of rain, 40 days of snow and 196 days of sun
- Precipitation: 1.1 inches a year
- The crime rate is 4.43 per 100 people which is high compared to other cities.
- Violent Crime: 0.45 incidents per 100 people
- Property Crime: 2.79 incidents per 100 people
- Drug-Related Crime: 0.51 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
ALDI
0.5 miles awayCostco
0.6 miles awayH Mart
0.8 miles awayShop & Save Market
1.1 miles awayFresh Farms
1.1 miles awayNone Found
Bus Stations
Caldwell & Touhy
0.2 miles awayNiles Maintenance Garage
0.3 miles awayTouhy & Nagle WB
0.3 miles awayTouhy & Nagle EB
0.3 miles awayCaldwell & Estes
0.3 miles awayBanks
First American Bank
0.9 miles awayFifth Third Bank
0.9 miles awayParkway Bank
0.9 miles awayPNC Bank
1.1 miles awayWintrust Bank - Gladstone Park
1.1 miles awayHospitals
AMITA Health Resurrection Medical Center
1.9 miles awayAdvocate Lutheran General Hospital
3.3 miles awayChicago-Read Mental Health Center
3.7 miles awaySkokie Hospital
4.0 miles awayCommunity First Medical Center
4.7 miles awayPharmacies
CVS Pharmacy
0.4 miles awayWalgreens
1.1 miles awayNorth Suburban Pharmacy
2.4 miles awayTarpey's Pharmacy
2.8 miles awayDentists
Dental Magic
1.3 miles awayEndodontic Specialty Care
1.3 miles awayVillage Crossing Dentistry
1.3 miles awayDr. Joseph Sadowski M.D. Family Practice
1.4 miles awayEdgebrook Dental
1.6 miles awayParks
Clayton F. Smith Preserves
0.0 miles awayBunker Hill Woods
0.0 miles awayNiles
0.4 miles awayWildwood Park
0.6 miles awayPioneer Park
0.6 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
15.7 miles awayBAPS SwamiNarayan Sanstha Temple
21.8 miles awayShopping
Dempster Commons
2.2 miles awayGolf Mill Shopping Center
3.4 miles awayLincolnwood Town Center
3.9 miles awayHarlem-Irving Plaza
4.0 miles awayLincoln Village Shopping Center
4.2 miles awayCulture
Skokie Theatre
2.1 miles awayEd Paschke Art Center
3.4 miles awayThe Gift Theatre
3.4 miles awayCopernicus Center
3.5 miles awayWindy City Music Theatre
3.5 miles awayRestaurants
Taco Burrito King
0.1 miles awayWildwood Tavern
0.2 miles awayHoward Street Inn
0.6 miles awayGraziano's
0.8 miles awayArirang
0.9 miles awayGet exact pricing & check availability
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