Greentree At Westwood

Overall Impressions:

• Many reviewers praise the caring and professional staff, highlighting their dedication and attentiveness.
• The community is described as clean, updated, and comfortable, with a variety of activities and events to keep residents engaged.
• Food quality is generally well-regarded, with multiple dining options and flexible meal times.
• Residents are treated with respect and dignity, contributing to a positive living environment.
• Some concerns were raised about management changes affecting the level of care and activities, as well as issues with contract terms and billing practices.

Facility and Amenities:

• The community is described as beautiful, both inside and out, with a homey atmosphere and attractive settings.
• There are mentions of ongoing upgrades and renovations to improve the facility further.
• A variety of care levels are available, accommodating residents' needs as they change.
• Some reviewers wished for more outdoor space, such as patios or balconies, in the rooms.

Activities and Engagement:

• Activities and special events are frequently mentioned, with a calendar filled with options for residents.
• Physical therapy and other health-related services are available and appreciated by residents.
• However, some reviewers noted a decrease in activities and staffing for care, affecting the overall experience.

Concerns:

• Some dissatisfaction was expressed regarding management, particularly in relation to billing practices and contract terms.
• A few reviewers mentioned interpersonal drama and a lack of transparency as drawbacks.

Recommendations:

• Despite some concerns, many reviewers would recommend the community to others, citing the caring staff, quality of care, and the positive environment as key factors.
• Potential residents and their families are advised to thoroughly review contracts and discuss care levels and activities available.