Greenridge Estates

Positive Reviews:

• Greenridge Estates is praised for its beautiful, spacious environment with big windows, engaging activities, and outings.
• Some staff members, including Angie, Guadalupe, Cindy, and Brianna, receive special mentions for their niceness, care, and engagement with residents.
• The facility is described as clean, well-furnished, with helpful and compassionate workers.
• Management is commended for deeply caring about residents, striving to provide the best possible care, and keeping residents safe during Covid.
• The care and compassion for residents and staff are highlighted as unparalleled, with a recommendation for those seeking a rewarding career or a secure place for loved ones.

Negative Reviews:

• One visitor reported an overwhelming smell of urine in the lobby and rude behavior from the receptionist.
• Concerns about neglect, including unmasked caregivers during a Covid spike, missed meals for a resident, and medication management issues.
• A former employee criticized the facility for poor HR practices, including difficulty accessing W2 forms and poor customer service.
• High staff turnover, under industry-standard pay, and neglectful caregivers are mentioned, alongside specific complaints about management and certain staff members.
• Issues with cleanliness, such as an ant and fruit fly problem, and poor food quality are also noted.

Mixed Reviews:

• While some staff members are praised for their dedication and care, others are criticized for negligence and unprofessional behavior.
• The facility receives both high praise for its environment and activities and severe criticism for its management and certain practices.