Greenhaven Estates

Greenhaven Estates has received a variety of reviews from residents, their families, and staff, highlighting both the strengths and areas for improvement within the community. Many reviews praise the friendly and attentive staff, the clean and modern environment, and the range of activities available for residents. The Memory Care setting, in particular, has been noted for helping residents thrive, with one family member mentioning their loved one made friends and enjoyed the activities and care provided.

Residents feel comfortable and well-cared for, with one mentioning the high level of service that makes them feel in a "higher dollar situation" despite the affordability. The staff, including the executive director, medical director, and various team members, are frequently commended for their professionalism, kindness, and dedication to the residents' well-being.

However, some reviews point out areas needing attention, such as the need for updates and freshening up in the Memory Care part, and concerns about staff professionalism and management turnover. One review specifically mentions unprofessional behavior and a lack of attentiveness from the staff, suggesting a need for better training and more consistent management.

Despite these criticisms, many reviews express gratitude towards the staff for their care and support, with several families and residents holding the community dear to their hearts for the positive impact it had on their loved ones. The introduction of new services and staff, including a focus on accommodating medical needs and a commitment to improving resident care, indicates a positive direction for Greenhaven Estates.

Overall, Greenhaven Estates is portrayed as a welcoming and caring community for both assisted living and memory care residents, with a strong emphasis on staff-resident interaction, cleanliness, and resident satisfaction. While there is room for improvement in certain areas, the majority of feedback is positive, reflecting a community that is appreciated by many of its residents and their families.