Greenfield Estates Alzheimers Special Care Center

Positive Reviews:

• Many reviewers appreciate the high level of care and compassion provided by the staff at Greenfield Estates, particularly for residents with Alzheimer's.
• The facility is described as beautiful and well-maintained, with a high-end feel.
• Family members felt their wishes for their loved ones' care plans were respected and that the staff showed concern for both the residents and their families.
• Special dietary needs, such as those related to religious beliefs, are accommodated.

Negative Reviews:

• Some reviewers report experiences with rude and lazy staff, and a lack of prompt assistance for residents.
• Concerns were raised about the facility's cleanliness, with reports of residents not being kept clean and the facility itself described as dark and drab.
• Communication issues were highlighted, including non-functional phones and a lack of responsiveness to complaints.
• There were reports of inadequate activities for residents, contributing to a lack of mental stimulation.
• Safety concerns were mentioned, including untrained pets and residents with behavioral issues posing risks to staff and other residents.

Mixed Feedback:

• While some reviews praise the staff for their dedication and care, others suggest a need for more training and better employee dedication.
• The quality of the facility's environment and maintenance received both positive and negative comments, indicating varied experiences.