Greenbriar Community Care Center

Positive Reviews:

• Clean facility with friendly staff, good food, and plenty of activities.
• High praise for the care provided to loved ones, making transitions smooth and satisfactory.
• Some residents and their families have had exceptional experiences, noting improvements in health and spirits, and commend the facility for its cleanliness and welcoming atmosphere.
• Specific staff members, like Alexis, received special mention for their gentleness, kindness, and dedication to residents' care.

Negative Reviews:

• Several reports of negligence, including unaddressed health issues and poor communication from the administration.
• Complaints about rude and disrespectful night shift nurses, and a lack of responsibility taken by the staff for residents' care.
• Concerns over frequent personnel changes, making it difficult for staff to know residents well, leading to a scripted and rushed care approach.
• Instances of residents waiting long periods for assistance, leading to discomfort and indignity.
• Some families experienced unresolved issues and a lack of empathy from the management, feeling the need for constant supervision to ensure their loved one's needs are met.

Mixed Reviews:

• Some reviewers acknowledge the facility's efforts in physical therapy and care but note inconsistencies in care quality and management responsiveness.
• One reviewer had a mixed experience, praising the food and physical therapy staff but expressing concerns over the care quality for long-term residents.

General Observations:

• The facility has both its advocates and critics, with experiences varying widely among residents and their families.
• While some praise the care and environment, others raise serious concerns about neglect, staff behavior, and management practices.
• Prospective residents and their families are encouraged to conduct thorough research and consider all reviews to make an informed decision.