Green Hills Manor

Positive Reviews:

• Many reviewers highlight the exceptional care and attention their loved ones receive in various communities, particularly praising the staff's dedication and the comfortable living conditions.
• Food quality and variety receive positive mentions, with several reviewers noting their loved ones enjoy the meals provided.
• Activities and social engagement opportunities, such as crafts, music, puzzles, and therapy dogs, are appreciated, contributing to a vibrant community life.
• The cleanliness and maintenance of the facilities are commended, along with the supportive and helpful nature of the staff during both the admission process and ongoing care.
• Some reviewers express satisfaction with the value offered, citing reasonable prices and a good range of services and amenities.

Negative Reviews:

• A few reviewers express concerns about hidden costs and misleading information, suggesting a discrepancy between expectations and reality, particularly regarding the level of activity and community vibrancy.
• Some found the facilities lacking in terms of modernity, homeliness, or suitability for their loved ones' needs, with specific references to the layout and size of the community or rooms.
• There are mixed feelings about the memory care units, with one reviewer specifically dissatisfied with the staff's attitude and care level.
• Communication issues and mixed messages from staff were mentioned as drawbacks, causing confusion and dissatisfaction for some families.

Mixed Reviews:

• While many reviews praise the staff and care quality, there are instances of dissatisfaction with specific aspects of the service or environment, suggesting experiences can vary significantly within the community.
• The overall impression of the community's atmosphere ranges from highly positive to disappointing, indicating that personal preferences and expectations play a significant role in satisfaction.