Greeley Village

Negative Experience:

• One reviewer expressed frustration with persistent contact from the facility even after multiple requests to cease communication, noting that their grandmother, the intended resident, had passed away.

Positive Experiences:

• Many reviewers praised the facility for its exceptional care, especially in the memory care section, noting the safety measures during COVID-19 and the staff's dedication.
• The community and staff received compliments for being kind, caring, and going above and beyond for residents.
• The building's architecture and the quality of meals were highlighted as positive aspects.
• Special events like a 95th birthday celebration were well-received, with staff members specifically mentioned for their helpfulness and preparation.
• The maintenance staff and overall team were commended for their friendliness and professionalism.
• Employees, including those in senior care and medication care, shared their positive experiences working at the facility, emphasizing the supportive environment and the priority given to residents.
• The executive director was praised for excellent communication with families, providing weekly updates.
• One reviewer appreciated the sales team, particularly for their honesty, professionalism, and knowledge about senior care.
• Families of residents felt their loved ones were safe and well-cared for, recommending the facility for assisted living or memory care needs.
• Collaboration with post-acute care providers was noted as a strong point, indicating a commitment to resident well-being.
• The facility's design, cleanliness, and the staff's responsiveness to issues were also mentioned favorably.

Overall Recommendation:

Despite one negative review regarding communication practices, the overwhelming majority of feedback for Greeley Village is highly positive, with many families and professionals in senior care recommending the facility for its caring staff, quality of care, and community engagement.