Great Life

Positive Feedback:

• Many reviewers commend the exceptional care and compassion provided by the caregivers and staff, highlighting the homey feeling and personalized attention their loved ones received.
• Owners and staff, including Thomas, Brandy, and Dee Dee, are frequently mentioned for their dedication and kindness, contributing significantly to the well-being and comfort of the residents.
• The facility is praised for its cleanliness, the quality of care, and the sense of family and community it fosters among residents and their families.
• Several reviews express gratitude for the peace of mind they feel knowing their family members are in a caring and attentive environment, especially during challenging times such as end-of-life care.

Negative Feedback:

• A few reviews express dissatisfaction with the administrator, Thomas, describing him as lacking empathy and professionalism in his interactions with families, particularly during times of loss.
• Concerns are raised about the visiting hours being restrictive, making it difficult for working family members to visit their loved ones frequently.

Overall:

While the majority of the feedback for Sarah's Great Life is overwhelmingly positive, praising the care, compassion, and environment provided to residents, there are notable concerns regarding the administrator's interactions with families and the visiting hours policy. Prospective families may want to consider these aspects when making decisions about care for their loved ones.