Great Lakes Senior Living

Waterford Senior Living (WSL) has received a variety of reviews from residents, their families, and professionals. Many have praised the facility for its attentive and caring staff, clean environment, and the range of activities and amenities offered to residents. The transition from Assisted Living to Memory Care has been described as smooth, with staff providing excellent support and keeping families well informed.

Visitors and families have noted the facility's competitive pricing within the Wisconsin area and its secure Memory Care unit. The community's engagement through social media and online platforms has been appreciated for keeping families connected with their loved ones.

However, there has been a critical review highlighting serious concerns about the care in the Memory Care unit, including issues with oxygen tanks, inadequate record keeping, and instances of neglect leading to injuries.

Despite this, many reviews highlight the positive impact of WSL on their loved ones, mentioning the beautiful and clean facility, the variety of social activities, and the peace of mind knowing their family members are in good hands. The staff's responsiveness and willingness to address questions and concerns have been consistently mentioned as a strong point.

Overall, while there is a significant amount of positive feedback about Waterford Senior Living, potential residents and their families should consider all aspects of care when making their decision.