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Grant Cuesta Sub-Acute And Rehabilitation Center

1949 Grant Road, Mountain View, CA 94040

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(650) 968-2990

Estimated Pricing

Studio
Estimated $9,006

Price Comparison

  • Average City Price: $9,010
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Grant Cuesta Sub-Acute And Rehabilitation Center Description

    Grant Cuesta Sub-Acute And Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Mountain View, California and is part of the Covenant Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.4 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Mountain View

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Mountain View

    Community Reviews

    5.7
    Grant Cuesta Sub-Acute And Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 79 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Mountain View
  • Ranking in State: 3300 out of 3640 communities in CA

    • Food and Dining B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness B

    Employee Reviews

    6.1
    Covenant Care
    Based on My Caring Plan's proprietary scoring, including 422 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express extreme dissatisfaction with the care provided, citing instances of neglect, inadequate pain management, and safety concerns. One reviewer mentioned a loved one suffering a fall due to lack of precautions for a known fall risk, while another detailed a lack of timely pain medication post-surgery.
    • Communication issues are a common theme, with reports of difficulty reaching staff by phone, unresponsiveness to call buttons, and a general lack of effective communication regarding patient care plans.
    • Facility conditions are frequently criticized, including complaints about cleanliness, maintenance, and the adequacy of accommodations. One review contrasts the facility unfavorably with previous care environments, noting small, hot, and poorly maintained rooms.
    • However, there are positive comments about certain aspects of the facility and staff. One reviewer appreciated the outdoor courtyard, social activities like bingo, and the physical therapy program. They also noted instances of staff being accommodating and attentive.
    • Concerns about medication management are prevalent, with reports of delays or failures in administering necessary medications, and in one case, a dangerous suggestion to reheat and serve unrefrigerated food.
    • Security and patient safety issues are mentioned, including unsecured doors and the potential for patients to leave the facility unsupervised.
    • Despite the overwhelmingly negative feedback, there is a mention of gratitude towards an admissions coordinator who provided assistance on their day off, highlighting a rare instance of commendable service.

    Overall, the reviews paint a concerning picture of the facility, with numerous accounts of inadequate care, poor facility conditions, and significant communication problems, though there are isolated instances of positive experiences.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

    Grant Cuesta Sub-Acute And Rehabilitation Center Videos

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    Health

    Cardiac Recovery

    Congestive Heart Failure (CHF) Program

    Continence Improvement Program

    Contracture Management

    Dysphagia Management and Treatment

    Orthopedic Fracture Recovery

    Services

    24-hour Admissions Services

    Comprehensive Rehabilitation Programs

    Interdisciplinary Walking Rounds

    Custom Care Plans to Fit Individual Needs

    24-hour Skilled Nursing

    Short Term Care

    Activities

    Engaging Activities Program 7 Days a Week

    Varied Entertainment

    Pet Visits

    Religious Programs

    Arts & Crafts

    Adult Education

    Community Amenities

    Activity Room

    On Site Beauty/Barber Shop

    Room Amenities

    Phone Ready Rooms

    Wi-Fi Services

    Dining

    Individualized Meal Plans

    Gluten Free

    Kosher Menus

    Transportation

    Transportation for Local Professional Appointments and Social Activities

    Pet

    Pet Visits

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Jan. 1, 1979
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 102
    Total current residents: 93
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 14
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-11 2022-02-16 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-01-11 2022-02-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-09-25 2019-10-16 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-25 2019-10-16 D Construction Deficiencies Use approved construction type or materials.
    2019-09-25 2019-10-16 D Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
    2019-09-25 2019-10-16 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-09-25 2019-10-16 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-09-25 2019-10-16 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-10-18 2018-12-05 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-10-18 2018-12-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-10-18 2018-12-05 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-10-18 2018-12-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-10-18 2018-12-05 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-11 2023-06-14 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-02-24 2023-03-17 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2023-01-10 2023-02-09 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2023-01-10 2023-02-09 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-09-21 2022-10-01 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-10 2022-02-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-01-10 2022-02-09 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-01-10 2022-02-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2022-01-10 2022-02-09 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-01-10 2022-02-09 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-01-10 2022-02-09 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-01-10 2022-02-09 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-01-10 2022-02-09 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2022-01-10 2022-02-09 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-01-10 2022-02-09 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-01-10 2022-02-09 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-01-10 2022-02-09 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2022-01-10 2022-02-09 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-01-10 2022-02-09 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2022-01-10 2022-02-09 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-01-10 2022-02-09 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2022-01-10 2022-02-09 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    2022-07-18 2022-09-05 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-07-18 2022-09-05 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-08-16 2019-09-11 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-08-16 2019-09-11 D Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2019-08-16 2019-09-11 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-08-16 2019-09-11 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-08-16 2019-09-11 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-08-16 2019-09-11 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-08-16 2019-09-11 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-08-16 2019-09-11 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-08-16 2019-09-11 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-08-16 2019-09-11 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-08-16 2019-09-11 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-08-16 2019-09-11 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-08-16 2019-09-11 D Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2019-08-16 2019-09-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-16 2019-09-11 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2019-08-16 2019-09-11 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    2021-03-19 2021-04-18 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-03-19 2021-04-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-03-17 2021-04-01 D Resident Rights Deficiencies Prepare residents for a safe transfer or discharge from the nursing home.
    2020-12-16 2021-01-11 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-11-17 2020-11-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-18 2020-10-18 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2020-09-18 2020-10-18 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2020-09-18 2020-10-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-07-19 2018-11-07 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-07-19 2018-11-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2018-07-19 2018-11-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-07-19 2018-11-07 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-07-19 2018-11-07 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2018-07-19 2018-11-07 D Nutrition and Dietary Deficiencies Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    2018-07-19 2018-11-07 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-07-19 2018-11-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-07-19 2018-11-07 B Environmental Deficiencies Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mountain View which is 0.9 miles away and has a population of 80,435 (large town).
    • The average income is $253,771, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 55
      • Average Temperature: 66.6
      • Day Breakdown: The area gets 60 days of rain and 304 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 33.5 years old, low compared to other cities.
    • 1.71% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 39.6% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 25% Asian, 2% Black or African-American, 17% Hispanic or Latino, and 54% White.

    Health and Safety Overview
    • The crime rate is 4.88 per 100 people which is high compared to other cities.
      • Violent Crime: 0.81 incidents per 100 people
      • Property Crime: 3.43 incidents per 100 people
      • Drug-Related Crime: 0.22 incidents per 100 people
    • The average life expectancy in zip code is 82.65 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 178.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    99 Ranch Market
    0.3 miles away
    Nob Hill Foods
    0.3 miles away
    Smart & Final
    0.5 miles away
    Nijiya Market
    0.5 miles away
    Safeway 1108
    0.6 miles away

    None Found

    Bus Stations

    Grant Road & Cuesta Drive
    0.1 miles away
    Cuesta Drive & Grant Road
    0.1 miles away
    Grant Road & Sleeper Avenue
    0.2 miles away
    Grant Road & Eunice Avenue
    0.2 miles away
    Cuesta Drive & Montalto Drive
    0.3 miles away

    Banks

    U.S. Bank
    0.2 miles away
    Wells Fargo
    0.3 miles away
    Chase
    0.9 miles away
    California Bank & Trust
    0.9 miles away
    Bank of the West
    1.1 miles away

    Hospitals

    El Camino Hospital
    0.3 miles away
    PAMF Mountain View Center
    0.5 miles away
    Sharp Fluidics
    2.5 miles away
    VA Palo Alto Health Care System
    3.8 miles away
    Kaiser Permanente Santa Clara Medical Center
    4.8 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    CVS Pharmacy
    0.6 miles away
    CVS
    1.3 miles away
    Rite Aid
    2.6 miles away
    Optivision Optometric
    3.0 miles away

    Dentists

    Affinity Dental
    0.2 miles away
    Cassara Dental Group
    0.3 miles away
    Smilecraft Inc
    0.3 miles away
    Apple Dental Group
    0.4 miles away
    Grant Road Dental
    0.4 miles away

    Parks

    Cuesta Park
    0.1 miles away
    Mountain View
    0.3 miles away
    Cooper Park
    0.4 miles away
    Bubb Park
    0.4 miles away
    Sleeper Park
    0.5 miles away

    Places of Worship

    San Jose Quaker Meeting House
    8.5 miles away
    Trinity Cathedral
    10.5 miles away
    The First Unitarian Church of San José
    10.5 miles away

    Shopping

    Cupertino Village
    4.3 miles away
    Edgewood Shopping Center
    5.7 miles away
    Santa Clara Town Center
    6.5 miles away
    Stanford Shopping Center
    6.9 miles away
    Westgate Mall
    7.4 miles away

    Culture

    Mountain View High School Theater
    1.1 miles away
    Center For the Performing Arts
    1.1 miles away
    Art Time Studios
    1.9 miles away
    Eagle Theater
    1.9 miles away
    Bus Barn Theater
    2.0 miles away

    Restaurants

    Sushi 85
    0.2 miles away
    Lucky
    0.4 miles away
    New York Pizza Mountain View
    0.4 miles away
    The Sandwich Spot
    0.4 miles away
    Chaat Paradise
    0.5 miles away

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    Google map of Grant Cuesta Sub-Acute And Rehabilitation Center

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