Granite Ledges Of Concord

Granite Ledges has received numerous positive reviews highlighting its caring and professional staff, supportive environment, and high-quality care for residents. Many reviewers have praised the facility for its home-like atmosphere, particularly in its memory care unit. The staff is noted for their hard work, friendliness, and dedication to providing the best care possible. Residents seem very happy, and the food is highly complimented for its quality.

Family members of residents have expressed their satisfaction with the level of care, noting that staff are friendly, helpful, and genuinely care for the residents. The facility has been commended for its lovely building and grounds, and for keeping family members well-informed, especially during the Covid-19 pandemic through weekly updates and Zoom meetings.

However, there are a couple of negative reviews mentioning concerns about the treatment of residents and the professionalism of the staff. These reviews highlight issues such as unhelpful staff, poor treatment of residents with dementia, and a lack of engaging activities.

On the positive side, many reviews share stories of residents who have quickly acclimated to living at Granite Ledges, enjoying the social life, activities, and the food. The facility is praised for its spacious rooms, large dining area with multiple food options, and a variety of daily activities. The staff's efforts during the pandemic have been particularly appreciated, with no cases of Covid-19 detected among residents as of a certain date, showcasing the facility's commitment to safety and health.

Overall, Granite Ledges is highly recommended by many reviewers for anyone looking for a safe, supportive environment for an aging family member, with a few dissenting voices raising concerns about staff behavior and resident treatment.