Granite Bay Countryhouse

Positive Feedback on CountryHouse:

• CountryHouse is praised for its commitment to improvement and specialized care for memory-challenged seniors.
• Staff members, including the executive director, activity director, and dementia consultant, are highlighted for their caring, responsive, and loving approach.
• Many reviewers note the high quality of care, the welcoming and family-oriented environment, and the facility's ability to maintain residents' dignity while providing necessary support.
• The community is described as having a warm, loving atmosphere with well-trained staff, engaging activities, and a beautiful setting.
• Communication with families is open and transparent, contributing to a sense of trust and satisfaction.
• The all-inclusive pricing structure is appreciated for its transparency and value.
• Several reviews mention the positive impact of new leadership and staff on the overall atmosphere and quality of care.

Facility and Services Highlights:

• Specializes in memory care with a focus on individual needs and dignity.
• Offers a range of activities tailored to residents' abilities and interests.
• Features beautiful gardens and comfortable, clean living spaces.
• Food quality is frequently praised, contributing to a positive living experience.

Community and Staff:

• The staff is consistently described as friendly, caring, and loving, treating residents like family.
• There is a strong sense of community and teamwork, with a philosophy of "all hands on deck."
• Staff training, including by "The Dementia Whisperer," is noted for its effectiveness in enhancing care.

Overall Satisfaction:

• Reviewers express gratitude and satisfaction with the care their loved ones receive, often highlighting the facility's role in improving residents' quality of life.
• CountryHouse is highly recommended by families for those seeking memory care services.