Grande Regency of Peoria

Summary of Reviews:

• Some concerns were raised about the variety and portion sizes of meals, with reports of limited fresh fruits, vegetables, and meal options. Additionally, there were observations of staff consuming meals and taking food.
• Many families expressed gratitude for finding suitable accommodations for their loved ones, highlighting the helpfulness of the staff and the overall positive experiences.
• The Grande Regency of Peoria received praise for its amenities, including 24-hour on-call nurses, maintenance staff, housekeeping, laundry services, and a variety of meal options. The facility's ability to cater to different levels of care and its engagement with Medicare and Medicaid were also appreciated.
• Some reviews noted the physical attributes of the facilities, mentioning the use of elevators, the condition of rooms, and the aesthetic appeal of the buildings. The importance of location and proximity to family was a deciding factor for some.
• Courtyard Estates received mixed reviews, with some appreciating the building's charm and staff friendliness, while others were critical of the food quality, resident engagement, and room conditions.
• There were concerns about the lack of locks on doors and staffing issues at a newly opened facility, raising questions about security and operational efficiency.
• Overall satisfaction with the care services, activities, and community environment was reported, though there were suggestions for improvement in areas such as meal variety, resident engagement, and communication.