Grand Villa Of Delray East

The reviews for Grand Villa senior living facilities offer a mix of experiences, ranging from highly positive to concerns about care and management. Some reviewers praise the staff's professionalism, empathy, and the quality of care provided, especially during challenging times like the COVID-19 pandemic. Employees such as Ricky and Maya receive special mentions for their exceptional service and dedication to residents' well-being.

Several reviewers highlight the clean and well-maintained facilities, the variety of activities available for residents, and the community's efforts to create a home-like atmosphere. The memory care services are particularly commended for their attentive and compassionate approach, with one reviewer noting significant improvements in their loved one's eating habits while under Grand Villa's care.

On the other hand, some reviews express dissatisfaction with the level of care provided, especially for residents requiring more assistance. Concerns about staff responsiveness and the overall attitude of the administration are mentioned, with one reviewer describing their experience as "horrible" and "negligent."

One review raises safety concerns, recounting an incident where a resident was not adequately assisted by staff, leading to the reviewer feeling uncomfortable and concerned about the facility's practices.

Despite these mixed reviews, many families express gratitude for the care their loved ones received at Grand Villa, recommending the facility for both short-term and long-term care. The facility's achievements, such as a deficiency-free AHCA survey, are also celebrated, reflecting the staff and management's commitment to providing outstanding care to seniors.