Grand Villa Assisted Living

Reviews of Grand Villa Assisted Living offer a mixed perspective on the facility's quality of care, staff, and amenities. One review detailed a family's dissatisfaction with the handling of their father's worsening Parkinson's condition, including issues with staff rudeness, billing, and a lack of reimbursement upon moving out. Another review criticized the facility's maintenance and lack of outdoor space, though they noted the staff was nice.

Conversely, some reviews highlighted positive experiences, mentioning the facility's bright and light atmosphere, decorated dining area, and variety of activities including a bird aviary and piano. The food was described as delicious, and the facility attempts to keep residents engaged with various activities and outings. However, concerns were raised about room sizes and high staff turnover.

One review from a staff member criticized the kitchen's cleanliness and the care staff's attitude towards residents, accusing the facility of prioritizing profit over care. Another review praised the facility for its simple floor plan, skylights, and small garden, which could be appealing for residents who enjoy gardening.

Some reviews expressed concerns about the facility's approach to potential residents with specific health needs, such as a colostomy bag, indicating a lack of empathy and decorum in communication. Another review mentioned a negative experience with the facility's director, suggesting a focus on profit over resident well-being.

On a more positive note, several reviews commended the facility for its cleanliness, activity director, and the kindness and patience of the executive director. The food was highly praised, and the effort made by staff to know and greet residents and their families was appreciated. These reviews recommended Grand Villa for its attentive care and welcoming atmosphere.

Overall, opinions on Grand Villa Assisted Living vary widely, with some expressing satisfaction with the care and environment provided, while others raise significant concerns about staff behavior, facility maintenance, and the handling of more complex health conditions.