Grand River Health And Rehab Center

Grand River Rehab has received a mix of reviews, highlighting various aspects of its services and facilities. Many reviewers praise the physical and occupational therapy, cleanliness, and the attentiveness of the staff, including nurses, assistants, social workers, and administrative staff. The facility's proactive communication, especially regarding COVID-19 precautions and cases, has been appreciated, making families feel protected.

Several family members have shared positive experiences about their loved ones' stays, noting improvements in their conditions, the quality of care, and the facility's environment. The staff's professionalism, cooperation, and the range of activities offered to residents have also been commended. The facility is described as clean, orderly, and home-like, with a team that is caring and patient.

However, there are some negative reviews as well. Concerns have been raised about the lack of communication with family members, particularly in facilitating contact with residents. Some reviewers have criticized the staff's responsiveness and care quality, with one report of a resident experiencing significant health issues during their stay. Another review suggests skepticism about the authenticity of some positive reviews.

Overall, while many reviews highlight the facility's strengths and the positive impact on residents and their families, there are notable concerns that potential clients might consider. The majority of feedback, however, leans towards a recommendation of Grand River Rehab for its services, staff, and environment.