Grand Oaks Of Jensen Beach

Grand Oaks has received a mix of reviews, highlighting both the positive aspects and challenges faced by the facility and its staff. Many reviewers have praised the warm, caring, and family-like environment, emphasizing the superior care and services provided to residents. The teamwork among staff and the variety of activities available for both staff and residents have been highlighted as key strengths of Grand Oaks.

However, several reviews have pointed out significant changes in the management style and overall atmosphere following leadership changes, particularly with the introduction of a new director named Sherrie. These changes have been associated with a decline in the quality of the working environment, leading to staff dissatisfaction and turnover. Concerns have been raised about the lack of appreciation for loyal and dedicated employees, unprofessional behavior, and the impact of these changes on both staff and residents.

Despite these challenges, many reviews also recount positive experiences of residents and their families. Grand Oaks has been commended for providing excellent and compassionate care, with staff treating residents as family. The facility's cleanliness, the quality of its dining services, and the engaging activities offered to residents have been particularly appreciated. The care and support provided to residents during critical times, including the end of life, have been acknowledged as comforting to families.

Overall, while Grand Oaks has faced criticism related to management and staff relations, the facility continues to be recognized for its commitment to resident care and the positive impact it has on the lives of those it serves.