Grand Living at Georgetown

Positive Reviews:

• Many residents and their families have chosen Grand Living for its luxurious apartments, great restaurants, and wonderful food, expressing high satisfaction with their decision.
• Visitors and residents praise the welcoming staff, the sense of community, and the variety of activities and dining options available, including three restaurants and fitness classes.
• Grand Living is highlighted for its "age in place" living style, allowing residents to transition from independent living to assisted care without being separated from their partners.
• Staff members are noted for their passion for their jobs, contributing to a positive atmosphere for both residents and employees.
• The facility is described as beautiful and perfect, with commendable staff, cleanliness, and a wide range of activities and amenities, including a pool, theater, gym, spa, and beauty shop.

Negative Reviews:

• Some have criticized the cost of living at Grand Living, comparing it unfavorably with housing costs in nearby areas.
• There have been complaints about difficulty in reaching staff by phone for inquiries and case management purposes.
• A potential resident reported an unwelcoming experience at a promotional event, feeling as though they were an imposition.

Mixed Reviews:

• A reviewer expressed initial approval with the intention to update their rating based on the outcome of a deal for a relative, praising the facility's amenities and staff but reserving final judgment.