Gracy Woods Nursing Center

Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns.

• Several reviewers praise the staff for their dedication, mentioning specific instances where staff members went above and beyond to provide care, support, and even laughter. Positive mentions include effective nursing care, helpful administrative actions, and engaging activities.
• Some reviews highlight the facility's ability to accommodate dietary needs, provide physical therapy, and facilitate a comfortable environment for recovery and living.
• Conversely, a number of reviews raise significant concerns about the facility, including allegations of neglect, unsafe conditions, uncleanliness, and inadequate staffing. Complaints include long wait times for assistance, lack of hygiene care, and issues with room temperature and comfort.
• There are reports of administrative issues, such as unresponsiveness and perceived rudeness from management. Some reviewers express frustration with the facility's handling of billing and services.
• Several reviewers strongly advise against placing loved ones in the facility, citing poor care and a lack of attention to residents' needs.
• Despite the negative feedback, some families report satisfactory experiences, noting improvements in their loved ones' conditions, effective communication, and a sense of community among staff and residents.

In summary, while there are instances of commendable care and support, the facility also faces significant criticism regarding its operations, staff behavior, and resident care quality. Prospective residents and their families may want to consider these varied experiences when making decisions.