Good Samaritan Society Betty Dare

Positive Feedback:

• Staff described as great, personable, and helpful.
• Residents appear clean, well-groomed, and content.
• Facility praised for not having a typical nursing home smell and strict adherence to mask-wearing.
• High satisfaction with the care provided, including skilled nursing rehabilitation, occupational therapy, and physical therapy.
• Some reviewers noted excellent care for their family members, highlighting the caring and helpful nature of the staff.
• Travel nurse reported a positive work experience, praising the caring staff and good company culture.

Negative Feedback:

• Several complaints about neglectful staff and inadequate care leading to serious health issues.
• Understaffing and poor service mentioned, with specific reference to inadequate nursing care.
• Facility criticized for its appearance, described by some as prison-like and lacking in color.
• Concerns raised about cleanliness, with reports of dirty patient rooms and unpleasant odors.
• Facility's physical condition described as run-down, with need for repairs and better maintenance.
• Food quality and weekend staffing levels were also areas of concern.

Mixed Feedback:

• Some reviewers experienced initial issues with care but reported improvements over time.
• Opinions on the facility and staff vary widely, with some expressing gratitude for the care received while others strongly advise against the facility.

General Observations:

• Overall, experiences at the facility range from highly positive to severely negative, indicating variability in care and service quality.
• Prospective residents and their families may wish to conduct thorough research and consider multiple sources of feedback before making a decision.