Golden View Health Care Center

Positive Reviews:

• Goldenview was praised for its welcoming staff and administrators, attentive care, and the variety of activities available for residents. Special meals and a sense of home were highlighted.
• The Retreat received commendations for its excellent rehabilitation services, particularly for joint replacement recovery. The staff was noted for their concern, caring, and professionalism.
• Golden View was recommended for its professional, knowledgeable, and understanding staff, who showed patience and respect to patients.
• Several reviewers highlighted the family-oriented atmosphere and the exceptional care provided by both Golden View and The Retreat, noting the facilities' cleanliness and the staff's kindness and problem-solving skills.

Negative Reviews:

• Concerns were raised about cleanliness and staff responsiveness in one case, with a report of trash and dust under a bed and uncertainty about meal times due to staff shortages.
• There were complaints about the treatment of a non-English speaking resident, including allegations of yelling, bruising, and overmedication.
• One review described the living conditions as "absolutely horrible," with claims of residents and staff being mistreated.

Mixed Feedback:

While many reviews praised the care, staff, and facilities of Golden View and The Retreat, highlighting their professionalism, kindness, and effective rehabilitation services, there were significant concerns about cleanliness, staff behavior, and the treatment of residents in some cases. Prospective residents and their families may want to consider these varied experiences when making decisions.