Golden Sands Retirement Home

Positive Reviews:

• Golden Sands is praised for its kind and respectful treatment of residents, with staff meeting considerable needs and always treating residents with patience.
• The facility is described as home-like and not institutional, with a small, converted house offering a cozy environment.
• Communication with management is highlighted as responsive, with the owner/manager providing personal contact information for ease of communication.
• Residents enjoy personalized care, including dietary accommodations, and activities such as weekly music afternoons and outdoor sitting areas.
• The facility is noted for its clean, bright, and cheery atmosphere, with staff providing individual attention and being readily available for assistance.
• Visitors and family members express satisfaction with the level of care and attention their loved ones receive, noting the warm and friendly environment.

Negative Reviews:

• Some reviews criticize the facility for being dark, gloomy, and having poor ventilation.
• Concerns are raised about the professionalism of staff during phone inquiries, with potential clients facing difficulties in obtaining information.
• A review mentions the facility's residents appearing less functional and more dependent on staff, though this is juxtaposed with positive remarks about cleanliness and staff dedication.

Mixed Feedback:

• While some reviews highlight the facility's cozy and non-institutional feel, others perceive it as lacking in certain areas such as lighting and ventilation.
• The responsiveness and accessibility of management are praised, yet there are instances of communication issues, particularly over the phone.