Golden Orchard I

Orchard Care in Centennial is highly praised for its care and professionalism, with staff members being helpful, kind, and responsive. Many reviewers commend the wonderful and attentive staff across the board.

Several reviews highlight the positive impact the community has had on their elderly family members, noting significant relief and satisfaction with the level of care provided. The staff, including physicians, caregivers, and administrators, are described as thoughtful, personal, and thorough, going above and beyond in communication and care.

Special recognition is given to the team for their kindness, attention to detail, and willingness to learn, particularly in the treatment and management of disease processes. The community is appreciated for its warm, welcoming environment, and individualized care due to its smaller size.

New ownership has brought about positive changes, with renovations and a focus on creating a nurturing environment. The staff's caring, attentive, and loving nature towards residents, especially those experiencing dementia, is frequently mentioned, along with the peace of mind this brings to families.

However, there are critical reviews concerning management practices, staff treatment, and the quality of care, including issues with medication management, cleanliness, and respect for residents' privacy. These reviews call into question the consistency of care and management's responsiveness to concerns.

Despite these criticisms, many families express gratitude for the care their loved ones receive, highlighting the community's role in making their family members' final months or years comfortable and dignified. The staff's kindness and helpfulness are often cited as reasons for recommending the facility to others.