Golden Living Health Management

Summary of Reviews for Golden Living Facility:

• Some residents and visitors have reported issues with staff behavior, describing them as inconsiderate, rude, and unprofessional. Concerns about resident care and safety have also been raised, including instances of neglect and lack of communication with families.
• Contrastingly, others have praised the facility for its cleanliness, caring staff, and the quality of care provided. Positive remarks highlight the staff's professionalism, kindness, and the facility's efforts to engage residents in activities.
• Opinions on the facility's condition and environment are mixed. While some describe it as clean and well-maintained, others have criticized it for being dirty, poorly maintained, and not living up to online representations.
• There are reports of health and safety concerns, including a claim of residents having scabies and issues with resident falls leading to serious injuries without proper notification to family members.
• Despite some negative feedback, there are testimonials of satisfaction from clients and family members who appreciate the affordable care, nutritious meals, and the staff's dedication to resident well-being.
• Feedback on the facility's location and amenities is varied, with some expressing dissatisfaction with its proximity to busy streets and lack of appealing outdoor spaces, while others find the location convenient.
• The facility's approach to costs and avoiding hidden fees has been positively noted, though some have expressed concerns about the overall value and quality of the living experience provided.

Overall, reviews of Golden Living Facility in San Diego present a mixed picture, with significant disparities in experiences related to staff behavior, facility cleanliness, resident care, and overall satisfaction.