Golden Living

Reviews of senior living communities reveal a mix of experiences, with many highlighting the exceptional care, involvement, and atmosphere of certain facilities, while others express concerns over management and services.

• Several reviewers praise the caring and attentive staff, particularly CNAs, and the welcoming, clean, and bright atmosphere of the facilities. Positive experiences include quick responses to emergencies, a variety of engaging activities, and the overall sense of community.
• Some reviews commend specific aspects such as the involvement in residents' lives, the presence of fun and interactive activities, and the professionalism and compassion of staff members. Facilities are noted for being clean, nicely decorated, and offering a sense of safety and home.
• However, there are criticisms regarding the quality of food, with one reviewer noting the need to bring food for their parents due to poor meal quality. Management practices have also been criticized for being disrespectful, unhelpful, and for issues related to overcharging and medication management.
• Despite some negative feedback, many reviews express gratitude for the care provided to family members, especially in hospice situations, and the effort made by staff to ensure a comfortable and welcoming environment for both residents and visitors.
• Facilities like Truewood are highlighted for their cleanliness, friendly staff, and the variety of amenities and activities available to residents, including support for emotional support animals and a welcoming attitude towards new residents.

In summary, while there are areas for improvement in some facilities, particularly concerning management and food quality, the majority of reviews reflect a positive experience with caring staff, clean and engaging environments, and a strong sense of community among residents.