Gold Choice Deltona

Reviews for Gold Choice Deltona offer a mixed perspective on the quality of care and services provided. Some reviewers express serious concerns about the facility, including instances of neglect leading to hospitalization, understaffing, and difficulties in communication with the administration. There are reports of residents suffering from malnutrition, dehydration, and injuries due to falls. Additionally, issues with cleanliness, such as roaches and bedbugs, have been mentioned.

On the other hand, several reviews highlight positive experiences, praising the facility for its cleanliness, quality of food, and the caring nature of the staff. Some family members of residents have noted significant improvements in their loved ones' well-being, mentioning that they are treated like family, enjoy the activities provided, and appreciate the responsive and compassionate management. The facility has been described as elegant, well-maintained, and offering a variety of engaging activities and quality meals.

However, communication issues seem to be a recurring theme, with multiple reviewers stating difficulties in reaching staff by phone, especially after business hours, and experiencing delays in call-backs. Despite these challenges, some reviews commend the facility for its professional and friendly staff, clean environment, and the sense of community and care provided to residents.

Overall, while there are heartfelt endorsements of the facility's care and environment, there are also significant concerns that potential residents and their families may want to consider and investigate further.