Glens Falls Center For Rehabilitation And Nursing

The reviews for the senior living facility present a mixed picture, with some highlighting excellent care, staff, and amenities, while others express significant concerns.

• Several reviewers praise the facility for its excellent care, fantastic rehab center, and the quality of the food and facilities. Relatives of residents have noted the accommodating and kind staff, and the overall positive atmosphere of the place.
• Positive comments also include mentions of the great experience residents and visitors have had, with one noting the peace of mind and comfort knowing their relative is well taken care of. The finance coordinator and nursing staff communication were specifically highlighted for their caring and easy-to-work-with nature.
• On the other hand, some reviews raise serious concerns about neglect, inadequate care, and issues with staff and management. Complaints include failure to provide necessary medical care, such as diabetic care and medication management, and poor personal hygiene care. There are also mentions of property theft and unresponsiveness to family members' concerns.
• One reviewer, identifying as a previous employee, criticizes the facility for not caring about the quality of care for residents or the well-being of its staff. Another review advises against sending loved ones to the facility, suggesting alternatives for better care.
• Negative experiences also include lack of communication with family members during emergencies, issues with laundry and meal quality, and overall dissatisfaction with the level of care provided.

In summary, while there are numerous accounts of positive experiences relating to the staff's friendliness, the quality of food, and the facilities, there are also significant concerns about the level of care, management practices, and communication with families. Prospective residents and their families may want to consider these mixed reviews carefully.