Glenmoore Gracious Retirement Living

Positive Aspects:

• Warm and welcoming atmosphere upon entry.
• Staff are courteous, helpful, and provide 24-hour assistance.
• High-quality, homemade meals prepared by dedicated chefs.
• Residents enjoy greeting guests and making new friends.
• Various staff members, including housekeepers, bus drivers, and activity coordinators, contribute to a vibrant community life.
• Facility offers comfortable accommodations, modern facilities, and a range of activities and amenities.
• Residents appreciate the sense of companionship, belonging, and security.
• Positive feedback on the management team and the overall care provided.

Negative Aspects:

• Several complaints about the decline in food quality, with some residents finding meals inedible.
• Concerns about safety, including vandalism and the presence of intimidating residents.
• Issues with parking and accessibility for those without personal transportation.
• Some dissatisfaction with the new office staff and the handling of sensitive situations.
• Complaints about the food preparation and selection, particularly for residents with dietary restrictions.
• Concerns about the maintenance and appeal of outdoor areas.

Mixed Reviews:

• While many residents and their families have had positive experiences, some have raised concerns about specific aspects of living at Glenmoore, such as food quality and safety.
• The community is generally described as friendly and supportive, with a range of activities and amenities that contribute to a fulfilling living experience.