Glen Ridge Health Campus

Reviews of the care facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns:

• Several reviewers commend the facility for its cleanliness, professionalism, and the compassionate care provided to their relatives, noting that staff were diligent about health protocols and communication.
• Positive remarks also include appreciation for the hardworking staff, good quality food, and the overall environment, with some describing the facility as a great place for rehabilitation and exceptional care.
• However, numerous reviews raise serious issues such as understaffing, poor patient care, and a lack of responsiveness from the nursing staff. Specific complaints include long waits for pain medication, inadequate assistance for the terminally ill, and neglectful incidents leading to harm.
• Concerns about COVID-19 exposure and the facility's handling of the pandemic are mentioned, with one reviewer stating a family member was exposed to the virus due to unvaccinated employees.
• Some reviews express dissatisfaction with the level of professional conduct and communication, suggesting a decline in the quality of care and staff morale.
• A few reviews offer constructive feedback, such as the need for more rehabilitation services and attention to small details like dining room amenities.

In summary, while some find the facility to be a godsend with caring staff and a pleasant environment, others describe a troubling lack of care and professionalism, highlighting a deeply divided experience among residents and their families.