📞 Call for pricing and availability: (800) 780-8101
Glen Oaks Health Campus
601 W County Rd 200 S, New Castle, IN 47362
For Pricing & Availability
(800) 780-8101To Reach a Resident
(765) 388-4545Estimated Pricing
Price Comparison
Glen Oaks Health Campus Description
Glen Oaks Health Campus is a community that offers assisted living, memory care, nursing care, adult day care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside the town of New Castle, Indiana and is part of the Trilogy Health Services network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, suite and semi-private or share or companion room layouts.
The community has an average rating of 8.7 out of 10 making it the 5th highest rated community in the city out of 7 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in New Castle
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Castle
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Castle
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in New Castle
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Some reports of staff being more interested in their cell phones than in providing care to residents.
- Complaints about personal items going missing and family wishes being disregarded.
- Issues with residents being left in bed all day against family requests.
- Concerns about room sizes being too small, especially non-private rooms.
- Heating system issues due to control being with the resident closest to the window.
- Instances of residents waiting too long for assistance and receiving rude responses from staff.
Positive Reviews:
- Many find the facility to be clean and the staff friendly.
- Visitors and residents praise the beautiful facility and caring staff.
- Noted for being a country club-like healthcare setting with a clean environment.
- Offers various levels of senior care including skilled nursing, assisted living, and memory care.
- Life Enrichment Staff and activities highly recommended for engaging residents.
- Food quality and the Therapy/Rehab Department received high praise.
- Recognized as one of the most community-involved businesses in Henry County.
- Described as a great place to work by an employee.
Reviews
There are currently no reviews that were left on My Caring Plan
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Glen Oaks Health Campus Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 11, 2006
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 68
Total current residents: 49
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $13650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-07-05 | 2023-07-21 | F | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-07-05 | 2023-07-21 | E | Construction Deficiencies | Meet other general requirements. |
| 2023-07-05 | 2023-08-16 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-07-05 | 2023-07-21 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-07-05 | 2023-07-21 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-07-05 | 2023-07-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2023-07-05 | 2023-07-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2023-07-05 | 2023-08-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
| 2022-04-04 | 2022-04-22 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-04-04 | 2022-04-22 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-04 | 2022-04-22 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-04-04 | 2022-04-22 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-04-04 | 2022-04-22 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-04 | 2022-04-22 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-01-14 | 2020-02-06 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2020-01-14 | 2020-02-06 | D | Services Deficiencies | Have an externally vented heating system. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-16 | 2023-07-07 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2023-06-16 | 2023-07-07 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-06-16 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2023-06-16 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-06-16 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-06-16 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-06-16 | 2023-07-07 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-06-16 | 2023-07-07 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-10-22 | 2021-11-05 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-23 | 2022-04-18 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-03-23 | 2022-04-18 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-03-23 | 2022-04-18 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-03-23 | 2022-04-18 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-03-23 | 2022-04-18 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-23 | 2022-04-18 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-23 | 2022-04-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-23 | 2022-04-18 | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2020-11-24 | 2020-12-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-10-23 | 2019-11-22 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2019-10-23 | 2019-11-22 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-10-23 | 2019-11-22 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2019-10-23 | 2019-11-22 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-23 | 2019-11-22 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
| 2021-10-22 | $3,250 |
| 2021-10-22 | $5,000 |
| 2022-03-23 | $15,000 |
| 2022-03-23 | $9,750 |
What is in the Neighborhood
- The closest city is New Castle which is 2.3 miles away and has a population of 17,621 (small town).
- The average income is $46,516, which is very low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 29
- Average Temperature: 53.9
- Day Breakdown: The area gets 172 days of rain, 36 days of snow and 155 days of sun
- Precipitation: 2.5 inches a year
- The average life expectancy in zip code is 76.64 years old, which is low compared to other zip codes.
- Air Quality: Good Days 65.0, Moderate Days 7.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.0 miles awayAldi
2.1 miles awayKroger
2.1 miles awayLosantville Discount Grocery
13.7 miles awayMeijer
16.8 miles awayNone Found
Bus Stations
Hollywood Estates
18.9 miles awayMounds Mall
19.2 miles away10th & Scatterfield
19.7 miles awayMITS Station - Downtown
20.1 miles away8th & College
20.3 miles awayBanks
First Merchants Bank
0.8 miles awayCitzens State Bank
1.1 miles awayEastern Indiana Federal Credit Union
1.6 miles awayFirst Financial Bank
1.8 miles awayMain Source Bank
18.0 miles awayHospitals
Henry County Memorial Hospital
3.2 miles awayRush Memorial Hospital
19.4 miles awaySaint Vincent Anderson
20.1 miles awayBall Memorial Hospital
20.3 miles awayHancock Regional Hospital
21.0 miles awayPharmacies
CVS
2.0 miles awayWalgreens
2.2 miles awayCVS Pharmacy
20.1 miles awayNone Found
Parks
Trojan Woods Nature Preserve
0.8 miles awayBaker Park
1.1 miles awayBabe Ruth Park
1.5 miles awayWestwood Park
1.5 miles awayCourthouse Square
2.3 miles awayNone Found
Shopping
Muncie Mall
21.9 miles awayCulture
Hett Art Gallery and Museum
18.3 miles awayMuncie Makes Lab
19.8 miles awayHeidi J Hale Designs
20.0 miles awayMuncie Map Co.
20.0 miles awayGoldspace Theatre
20.1 miles awayRestaurants
Sake Japanese Hibachi and Sushi
0.7 miles awayTemptations
0.9 miles awayPark
1.1 miles awayEl Chile Poblano
1.2 miles awayNew Castle Roadhouse
1.2 miles awayGet exact pricing & check availability
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