Georgetown Living Ii

Georgetown Living has received a variety of reviews from family members of residents and a former employee. Many reviews praise the facility for its caring and attentive staff, especially during challenging times such as the COVID-19 pandemic. Families have noted the staff's dedication to keeping them informed about their loved ones' health and well-being. The facility is described as having a comfortable and intimate environment, with a high staff-to-patient ratio ensuring personalized care. Special mention is made of the facility's ability to handle residents with severe needs, such as those requiring assistance with mobility or those with Alzheimer's and dementia.

One review highlighted the smooth transition process for their father during a difficult time, crediting a staff member for going above and beyond. Another family shared a positive experience regarding their mother's improved condition after moving to Georgetown Living, attributing it to the attentive care and suitable medication management.

However, not all feedback is positive. One individual shared a negative experience with the hiring process, describing it as unprofessional and rude. Another former employee criticized the facility for inadequate care, lack of proper certifications among staff, and poor management practices, suggesting a high turnover rate and mistreatment of staff.

Despite these criticisms, many reviews recommend Georgetown Living for its specialized care, particularly for those with Alzheimer's and dementia. The facility's environment, including its layout and amenities like a koi fish pond and gardening areas, was also commended. Overall, while most feedback is overwhelmingly positive, highlighting the compassionate care provided, there are concerns regarding employment practices and staff management.