Generations Of Irmo

Positive Reviews:

• A family member noted a significant improvement in their mother's well-being after transferring from another facility, highlighting better care, more activities, and an overall happier environment.
• Many reviewers praised the loving and caring staff, responsive management, and the variety of activities available for residents, including painting with a professional artist.
• One reviewer appreciated the low patient to staff ratio in the Memory Care Unit, noting that the staff really knows their mother well, making her feel at home.
• Comments on the facility being clean, offering good food, and organizing fun activities such as a family fall festival were common, with management and staff receiving commendation for their hard work.
• A new employee expressed enjoyment in working at the facility, describing it as beautiful and well-kept, with adorable residents.

Negative Reviews:

• One individual had a negative experience when applying for a caretaking position, describing unprofessional behavior from the owner.
• Several reviews mentioned poor service, a toxic work environment, and concerns about the level of care provided to residents.
• A visitor reported being wrongly escorted out of the facility on two separate occasions without an apology.
• Disappointment was expressed by a potential resident's family member over miscommunication regarding room availability and deposit handling.