Gateway Gardens

Positive Reviews:

• Residents enjoy well-appointed living spaces, including one-bedroom apartments with amenities like a kitchenette and living room.
• Facilities offer a variety of activities, including weekly events, gym access, theater, and religious services.
• Transportation services such as buses are available for residents to attend external activities like casino visits, baseball games, and more.
• Outdoor areas and layouts are appreciated, especially in independent living sections, with amenities like salons, libraries, and game rooms.
• Staff across various facilities are described as friendly, helpful, and professional, contributing to a positive living environment.
• Residents feel engaged and happy due to a busy schedule of activities like Bingo, Poker, and Bridge.

Negative Reviews:

• Some facilities have been criticized for poor management, particularly in handling resident transfers and staffing.
• There are complaints about the level of care provided, including understaffing and the quality of meals in assisted living.
• High staff turnover and inconsistent supervision have been noted as issues affecting the consistency of care.

Mixed Reviews:

• While some residents and their families have had positive experiences with the care and activities provided, others have faced challenges with management and the quality of services.
• The physical environment and amenities of the facilities generally receive praise, but the quality of care and management practices have been areas of concern for some.