Gardens On Quail

The Gardens on Quail receives a mix of reviews, highlighting both its strengths and areas for improvement. Many reviews praise the facility for its excellent care staff, top-notch resident care, and the warm, family-like treatment of residents. The facility is described as beautiful, clean, and comfortable, making it feel like home for many residents. Activities and amenities such as gardens, a 50's diner, a gym, and more are highly appreciated, contributing to a vibrant community life.

Staff across various roles, from the front desk to executive management, are commended for their commitment, dedication, and genuine care for the residents. The care team, in particular, is noted for their professionalism, patience, dignity, respect, and teamwork. Families express gratitude for the peace of mind and happiness the facility has brought to their loved ones, highlighting the significant improvement in their quality of life.

However, some reviews point out challenges, including issues with management, miscommunication, and instances of perceived unfair treatment of employees. These concerns are noted alongside experiences of toxic positivity and high turnover rates among staff. Additionally, there are criticisms regarding communication, particularly in coordinating with external healthcare providers, and some negative interactions with staff members.

Despite these criticisms, many reviews emphasize the positive impact of the Gardens on Quail on residents and their families. The facility is often recommended for those seeking a caring and engaging environment for their loved ones. The staff's efforts during challenging times, such as the COVID-19 pandemic, are also acknowledged for keeping residents safe and engaged.

In summary, while there are areas for improvement, particularly in staff management and communication, the Gardens on Quail is largely celebrated for its compassionate care, comprehensive amenities, and the positive environment it provides for its residents.