Gardens Of Shiloh Point

Residents and their families have shared a range of experiences at the Gardens of Shiloh Point, highlighting the community's strengths and areas for improvement. Many reviews praise the small community feel, the variety of activities available, and the caring and compassionate staff. The Maintenance Director, Rafael Castillo, receives special mention for his exceptional service and kindness.

Several family members have expressed their gratitude for the accommodating and friendly nature of the staff, including the Director, Lisa, and other staff members like Ada, who have gone above and beyond to make residents feel at home. The staff's approachability, attentiveness, and genuine care for residents are consistently noted as key factors in creating a family-like environment.

However, one review raises concerns about the management's behavior, accusing them of discrimination and mistreatment of employees and residents. This stands in contrast to the overwhelmingly positive feedback about the staff's compassion and dedication.

Many reviews emphasize the sense of community and the high quality of care provided, mentioning how staff members treat residents like family and are always willing to go the extra mile. The activities, cleanliness of the facility, and the overall atmosphere are frequently commended. The memory care section receives specific praise for its caring attitude and the peace of mind it offers to families.

Volunteers and visitors also share their positive experiences, noting the welcoming and loving atmosphere of the community. The Gardens of Shiloh Point is described as a place where staff do not just give lip service but deliver quality of life every day, with a transparent approach to communication and problem-solving.

Overall, the Gardens of Shiloh Point is highly recommended by most reviewers for its exceptional staff, welcoming environment, and the quality of care provided to residents. While there is a mention of negative management practices, the majority of feedback focuses on the positive impact the community has on residents and their families.