Gardens Care Center

The reviews for Cross Garden Care are mixed, with some highlighting positive experiences and others detailing concerning incidents. One reviewer expressed gratitude towards the staff for their caring, patient, and understanding approach during a difficult time, noting the facility's cleanliness and organization. Another shared a distressing account of neglect leading to a family member's death, urging others to heed warnings.

A particularly alarming review described the facility as dirty, with a putrid smell, residents in distress, and a lack of professionalism among the nursing staff. This reviewer reported a traumatic experience involving their father receiving no medical attention for visible injuries. Despite these claims, another reviewer countered with a positive experience, praising the staff's caring and compassionate nature, though acknowledging the facility's outdated decor and furniture.

Some reviews noted the facility's cleanliness and the exceptional care provided by the staff, contrasting sharply with others that described it as very dirty, with poor maintenance and hygiene standards. Celebratory comments were brief, with one simply wishing a "Happy Purim!!" and highlighting the place positively.

Defensive responses to negative reviews were present, with one individual emphasizing their long-term positive experience and another addressing concerns about elevator inspection delays as a common issue not unique to Cross Garden Care. Observations from outside the facility described distressing scenes of patients being mistreated, suggesting a need for more or better-trained staff.

In conclusion, while some reviews praise the staff's dedication and the care provided, others raise serious concerns about the facility's cleanliness, maintenance, and the treatment of residents. Prospective clients and their families may need to consider these mixed reviews carefully.