Gardens At Terracina Health & Rehabilitation

The Gardens at Terracina Health & Rehabilitation has received a variety of reviews from family members of residents. Many highlight the exceptional care, professional and caring staff, and the high-quality facilities. The center is praised for its cleanliness, resembling a 5-star hotel, with an extensive menu and private rooms. The staff, including nurses, physical therapists, and social workers, are noted for their professionalism, responsiveness, and dedication to residents' recovery and comfort.

Positive experiences include detailed and thoughtful discharge planning, excellent communication with families, and personalized care that has led to significant improvements in residents' health and independence. The facility's small size contributes to a homier atmosphere, and the staff's efforts to accommodate dietary preferences and provide transparent information about rehabilitation goals and processes are appreciated.

However, there are criticisms regarding poor communication and follow-through on promised updates, with some reviewers experiencing difficulties in getting in touch with staff. Concerns were also raised about the level of care in some instances, including a situation where a resident's health issue was allegedly not adequately addressed.

Despite these criticisms, many reviewers express deep gratitude for the care their loved ones received, with several noting that the facility's staff went above and beyond in providing support and ensuring comfort. The facility's environment, including its grounds and rooms, is frequently described as lovely and high quality.

Overall, while there are a few negative reviews, the majority of feedback for The Gardens at Terracina Health & Rehabilitation is overwhelmingly positive, with many families recommending the facility for its exceptional care, attentive staff, and high-quality environment.