Garden View Assisted Living

Positive Reviews:

• Significant improvements in management and atmosphere have been noted, with new leadership being praised for transforming the facility into a loving and caring environment for both residents and staff.
• Family members of residents have expressed gratitude for the professional and compassionate care provided, especially during challenging times such as the COVID-19 pandemic and after natural disasters.
• Residents are reported to be happy and well-cared for, with staff going above and beyond to ensure their comfort and safety, treating them like family.
• Specific staff members have been highlighted for their kindness, patience, and dedication to the well-being of the residents.

Negative Reviews:

• Some reviews describe the facility and its management negatively, citing unprofessional behavior, lack of proper care, and a generally unsatisfactory environment.
• Concerns have been raised about the cleanliness and maintenance of the facility, with reports of it being filthy and in poor condition.
• There are complaints about the management's handling of incidents and overall leadership, with some suggesting that the facility is poorly managed.
• Staff behavior towards residents and visitors has been criticized, with reports of disrespectful and degrading treatment.

Conclusion:

While there are contrasting views on the quality of care and management at Garden View, it is clear that there have been significant efforts to improve the facility and the well-being of its residents. Positive changes in leadership have been well-received by many, though there remain areas for potential improvement, particularly concerning cleanliness and staff conduct.