Garden Care Center

Reviews of the senior living facility present a mixed picture, with some expressing deep dissatisfaction and others praising the care and environment.

• Several reviews harshly criticize the facility, mentioning poor cleanliness, unprofessional staff behavior, and inadequate care leading to negative health outcomes for residents. Concerns include untrained staff, lack of cleanliness, and a perception of neglect.
• Conversely, many reviews highlight positive experiences, noting a friendly and accommodating staff, a clean and well-kept environment, and a range of activities and services that contribute to a pleasant atmosphere. The care provided by the nursing and rehabilitation departments is particularly commended, with some residents reportedly experiencing significant improvements in their health and well-being.
• Customer service and communication with families are mentioned as strengths in some reviews, indicating that the facility makes efforts to keep families informed and involved in the care process.
• However, there are also reports of difficulties in communication, with some families experiencing frustration when trying to obtain information about their loved ones, especially during restricted visiting periods due to health concerns like COVID-19.
• Specific staff members and departments receive shoutouts for their exceptional care and kindness, suggesting that individual experiences can vary significantly within the facility.

In summary, while some families have had negative experiences, others describe the facility as a caring and supportive environment for their loved ones. Prospective residents and their families may wish to consider these varied experiences and conduct their own due diligence.