Gaines Park Senior Living

Positive Reviews:

• Exceptional care and dedication from caregivers, with specific mention of going the extra mile for residents.
• High praise for the Thanksgiving meal provided.
• New management under Veritas has been well-received, noted for their honesty, care, and professional approach to resident well-being.
• Staff is approachable, helpful, and quick to act on any issues, ensuring residents are their top priority.
• Residents are thriving, with a variety of activities and delicious food.
• Family-like atmosphere with compassionate and caring staff, making it a close-to-perfect living situation for some.
• Professional endorsements highlight the facility as beautiful, well-maintained, and providing superb care.
• Improvements noted over the last year, with great food, friendly staff, and a plethora of activities for residents.
• Emphasis on faith, caring atmosphere, and professional, trained staff.
• Cleanliness and comfort are highlighted, with residents being the top priority.

Negative Reviews:

• Concerns about the lack of one-to-one help for residents, with some suffering from bed sores due to poor management and inadequate staffing.
• Food quality criticized for relying too much on "junk finger food."
• Recent changes have led to dissatisfaction, with a noted decline in the quality of management and staff, affecting resident care and safety.

Neutral/Informative Reviews:

• Partnership with BNI Network North for community meetings and breakfasts.
• Executive Director expresses commitment to building upon the facility's culture of faith, family, and fun, acknowledging the heritage of previous family ownership.