Friendsview Retirement Community

Positive Reviews:

• Residents enjoy a strong sense of community and a wide range of activities including educational programs, exercise classes, and special interest groups.
• Many appreciate the opportunity for independent living with the option for more care if needed, highlighting the facility's adaptability to residents' changing needs.
• Staff and management are praised for their genuine care, creating a family-like atmosphere.
• The facility is described as one of the nicest by a CNA, noting the kindness of both staff and residents.
• Several reviewers highlight the peace of mind provided to families, knowing their loved ones are in a caring and supportive environment.
• Comments commend the facility for its excellent management, care team, and infection control measures, making it a trusted place for both work and care.

Negative Reviews:

• One reviewer reports difficulty in getting phone calls returned, raising concerns about communication.
• A serious complaint involves a resident's emergency call being unattended for an extended period, questioning the reliability of care in urgent situations.

Overall:

The majority of reviews for Friendsview are highly positive, with residents and their families appreciating the community's care, activities, and sense of belonging. Staff members also express satisfaction working at the facility, highlighting its quality of care and management. However, there are concerns regarding communication and response to emergencies that potential residents and their families may want to consider.